Worcester Greenstar Ri Manuel d'instructions télécharger pdf (Page 12)

GREENSTAR Ri

8 716 115 172a (06/2008)

MAINTENANCE

This boiler is supported in the UK and Ireland by Worcester, Bosch Group, part of

Bosch Thermotechnology Ltd.

Specially trained, Worcester, Bosch Group Service Engineers are available to attend a

breakdown occurring on this boiler.

No charge will be made for parts and/or labour providing:



A boiler fault is found and the boiler has been installed within the past 24 months.

Reasonable evidence of this must be supplied on request. i.e. the Benchmark Checklist and the

warranty card has been returned.

A call-out charge will be made where:



The boiler has been installed for over 24 months



Our Worcester Service Engineer finds no fault with the boiler (see Note).



The cause of breakdown is misuse or with other parts of your plumbing/heating system, or

with equipment not supplied by Worcester Bosch.

NOTE. NO BOILER FAULT IS FOUND ON OVER 30% OF ALL SERVICE CALL OUTS.

Please read this guide carefully to gain a good understanding of the operation of your boiler. In

the case of a suspected fault, refer to the fault finding section of this guide.

If in doubt contact our Technical Support

In the event of a boiler fault or breakdown please contact our Service Department. Your service

administrator will arrange for an engineer to call with the minimum of delay; under normal

circumstances this will be from one to three working days (excluding weekends) for priority

breakdown situations (no hot water and/or heating).

Invoices for attendance and repair work carried out on this boiler by any third party will not be

accepted.

FAULT OR BREAKDOWN

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Worcester Greenstar Ri Manuel d'instructions Page 12