Worcester Greenstar Ri Manuel de service Page 20

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A complete after-sales service
All the technical advice
you need
Spares
Genuine replacement parts for all supported Worcester
boilers are readily available from stock, on a next day
delivery basis. For more information please call your local
stockist. You can find a spares stockist on our website.
Customer Technical Support
The Worcester Technical Helpline is a dedicated phone
line – committed to providing a comprehensive service to
complement the brand name and quality of our products.
Our experienced team of technical experts provides
answers to queries of a technical nature across the entire
Worcester range.
Worcester also has a pre-sales department, which provides
assistance in selecting a boiler system to suit a particular
application, along with full guidance on installation. For
more information please contact the Technical Helpline or
alternatively visit our website where literature can be
downloaded at www.worcester-bosch.co.uk
Technical
Tel: 0844 892 3366
Fax: 01905 752 741
Opening Times
Monday – Friday: 7.00am – 8.00pm
Saturday: 8.30am – 4.00pm
As part of the worldwide Bosch Group, Worcester strives to
maintain the highest possible standards of after-sales care.
In addition to the no-nonsense parts and labour warranty
applicable to all Worcester boilers, you and your customers
have the assurance that every Worcester boiler is
manufactured to both the appropriate British and
European standards.
Worcester Contact Centre
Should you require support, our fully trained Contact Centre
staff, based at our head office in Worcester, are ready to
take your calls. Whatever your query our contact centre
operators along with our nationwide team of engineers
are ready to help you.
Boiler Protection Options
Worcester offers boiler protection including service and
maintenance contracts. Please call the Worcester Contact
Centre for further details.
If you do not offer annual service and maintenance
contracts please refer your customers to the Worcester
Contact Centre:
Tel: 08457 256 206
Fax: 01905 757 536
Opening Times
Monday – Friday: 7.00am – 8.00pm
Saturday: 8.00am – 5.00pm
Sunday: 9.00am – 12 noon
3938
Notes
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